Shopify Maintenance & Support

Reliable Shopify Maintenance & Ongoing Support

Adobe CommerceAdobe Commerce Extension Vendor
Shopify App Developer
UK eCommerce Awards Finalist
5.0 on Google
35+ Years Combined Experience
Custom Development & Integrations Expert
E-commerce SEO & Marketing Specialists
Adobe CommerceAdobe Commerce Extension Vendor
Shopify App Developer
UK eCommerce Awards Finalist
5.0 on Google
35+ Years Combined Experience
Custom Development & Integrations Expert
E-commerce SEO & Marketing Specialists
ONGOING SUPPORT & MAINTENANCE

Keep your Shopify store running smoothly with proactive maintenance, quick fixes, and expert support whenever you need it.

Your Shopify store is your business's digital storefront. Our maintenance and support plans ensure it stays secure, fast, and functioning perfectly while you focus on growing your business.

From small tweaks and bug fixes to theme updates and performance monitoring, we provide the ongoing support you need to keep your store in peak condition.

COMPREHENSIVE SUPPORT

What's Included in Our Support Plans

Bug Fixes

Quick resolution of technical issues, broken functionality, checkout problems, and any bugs affecting your store's performance.

Small Development Tasks

Minor design updates, layout adjustments, content changes, banner updates, and small feature additions to keep your store fresh.

Theme Improvements

Ongoing theme refinements, mobile responsiveness fixes, user experience enhancements, and design polish.

App Recommendations

Expert guidance on app selection, installation, configuration, and optimization to extend your store's functionality.

Speed Monitoring

Regular performance checks, speed optimization recommendations, and proactive monitoring to maintain fast load times.

Security Checks

Regular security audits, vulnerability assessments, app security reviews, and recommendations to protect your store.

FLEXIBLE PLANS

Our Support Plans

Choose a support plan that fits your needs with flexible monthly hours and priority response times.

Monthly Hours

Purchase a monthly allocation of development hours that rolls over if unused. Perfect for ongoing improvements and regular maintenance.

Pre-purchased hours at discounted rates
Unused hours roll over for 3 months
Flexible task prioritization
Monthly reporting on hours used
No commitment - cancel anytime

Priority Response Times

Get faster response times and dedicated support for urgent issues with our priority support tiers.

Standard: 24-hour response time
Priority: 4-hour response time
Critical: 1-hour response for emergencies
Direct access to your dedicated team
After-hours emergency support available
SIMPLE PROCESS

How Our Support Works

A streamlined process that makes getting support quick and hassle-free.

01

Submit Tasks

Submit support requests through our easy-to-use portal or email. Include details, screenshots, and priority level.

02

We Complete & Report

Our team prioritizes and completes your tasks, keeping you updated throughout. Receive detailed reports on completion.

03

Monthly Insights

Receive monthly reports with hours used, tasks completed, recommendations, and opportunities for improvement.

SUPPORT BENEFITS

Why Choose Our Support Services

Peace of Mind

Focus on running your business knowing expert support is just a message away whenever issues arise.

  • Expert Shopify developers
  • Fast response times
  • Proactive monitoring
  • Preventative maintenance

Continuous Improvements

Regular enhancements and optimizations keep your store competitive and performing at its best.

  • Performance optimization
  • Feature enhancements
  • UX improvements
  • Regular updates

Lower Long-Term Costs

Proactive maintenance prevents costly issues and emergency fixes, saving money in the long run.

  • Prevent major issues
  • No emergency rates
  • Discounted hourly rates
  • Budget-friendly plans

Ready to build something great?

Adobe CommerceAdobe Commerce Extension Vendor
ShopifyShopify App Developer
UK eCommerce AwardsUK eCommerce Awards Finalist
5.0 on Google
35+ Years Combined Experience
Custom Development & Integrations Expert
SEO & Marketing Specialists
Adobe CommerceAdobe Commerce Extension Vendor
ShopifyShopify App Developer
UK eCommerce AwardsUK eCommerce Awards Finalist
5.0 on Google
35+ Years Combined Experience
Custom Development & Integrations Expert
SEO & Marketing Specialists